By Rob Bergan
How long have you been using the same sales presentation? While it’s important to have a presentation you can make with confidence and style, if it’s the same one you’ve used for years consider freshening it up a bit.
Keep the presentation you’re comfortable with, but add to it on a regular basis. If part of your presentation is to offer stories of how successfully another client used your product, change the story regularly. Hopefully you are continually adding new features to your product or service; share that with the client. If there is or has recently been something in the news pertaining to something you know is of interest to your client or soon to be client, share it.
When you make changes to your product or service pick up the phone and call your client to make him aware of the upgrades and changes. If you can’t reach him by phone, send a hand-written note on company letterhead instead. In today’s high-tech world everyone gets enough, actually too much email. A note sent via US Mail will get his attention.